Hi, I’m Jen!

I am a product designer based in New York City whose passion lies in systematic design. My keen interest in the intersection of human psychology and design fuels my ability to create intuitive and captivating digital products.

As a skilled designer, I’ve always been a strategic partner who can see the big picture from ideation and drill down into detailed execution. I’m a flexible team player with years of experience working on end-to-end product development processes in small and large multidisciplinary teams.

My explorative nature and interest in trending technology once led me to be a founding member of a blockchain start-up. With my passion for search design, I now lead the entire Verizon.com and mobile app search experience, focusing on reimagining it through the implementation of generative AI.

My experience navigating complex challenges with  Fortune 500 companies has honed my skills in creating multifaceted design solutions that can bring a vision to life in the most user-friendly manner.

Experiences

  • Lead the entire search experience for Verizon.com and the mobile app, focusing on reimagining personalized experience by implementing cutting-edge AI.

  • Partnered with Gallery Hyundai on an exclusive NFT mobile experience for a global art fair.

  • Owned Bancof’s zero-to-one product strategy, including UX discovery, design system creation for white-label service, and beta testing prototype adhering to blockchain security best practices.

    Led junior designers and product team members in establishing an agile development process, resulting in improved communication and a streamlined workflow.

  • | DOW Chemical Lab Safety Platform Design

    | Bain & Company Knowledge Management System Redesign

    | Chubb & Credit Suisse: Design Thinking Workshop

    | Pfizer Newsletter Generator Design

    | Verizon AI Chatbot Experience Design

    | JPMC Corporate Client Onboarding System Design

  • Led the design strategy and execution of impactful product and event page experiences for high-profile clients including Nokia and Subway.

  • Led the redesign of the Verizon Fios checkout experience to align with Verizon's new guidelines, ensuring a consistent experience throughout the web and mobile.

    Participate in Samsung Galaxy campaign designs and Samsung.com product page designs.

  • Participate in the landing page redesign for the MetLife Japan website, focusing on information architecture, UI iterations, and conducting A/B testing.

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Outside of work, I'm a passionate traveler and scuba diver searching for unique insights into the different ways people live. I enjoy taking on new challenges, whether they're underwater or in everyday life.

I'm always open to chat. Feel free to contact me via email and LinkedIn.

Thank you!